The health of our residents, their loved ones, and our staff is of the highest priority here at The Amwell Care Home and it is our aim to ensure that we all remain as safe as possible from the risks of COVID-19. Our care home continues to follow guidance and legislation as issued by the Government and key sector bodies and we are dedicated to keeping our residents, their loved ones, and our staff well-informed at all times.

Despite the difficulties we’ve faced as a result of COVID-19, we have worked hard to implement robust policies and procedures that provide a level of reassurance for all residents and visitors to the home.

Resident and Staff

Health, Safety, and Wellbeing Comes First

It is important to us that we maintain the safety of those in our care home and we ensure that we have a sufficient supply of PPE and hand hygiene products and that our team follows the infection prevention and control measures we have put in place.

We also understand the importance of keeping up to date and in compliance with official advice and guidance provided by the Government, Department of Health, and the local NHS Trust. We continue to recommend that all of our residents and staff remain up to date with all available vaccinations and boosters for both COVID-19 and flu and in circumstances where cases do occur, we have an effective system for recording cases and taking appropriate steps to keep them as contained as possible.

The Amwell Team
Hands on top of one another comforting

Stay Connected With Loved Ones

As a result of the effects that COVID-19 has had and continues to have, our team is more committed than ever to ensuring that our residents keep connected with those closest to them and the members of our community. It is important to us that we support our residents in being able to leave our care home for day trips and overnight stays. To support this, residents will be required to complete an individual risk assessment which includes the use of respiratory screening questions upon return. Testing and isolation for residents who temporarily leave the home is not required but to ensure everyone’s safety we do encourage residents to be vaccinated for day trips and overnight stays.

Throughout times when interaction may be difficult, such as during an outbreak, we provide residents with devices that enable them to video call their friends and family and stay connected. We recognise the need for human connection and participation in activities to support our resident’s mental and physical wellbeing, which is why we do all that we can to ensure residents keep up with their hobbies, pursue new interests, and meet new people.

Residents at Annual 40s Festival
Resident and Staff Smiling