We are thrilled to be able to welcome visitors and new residents to our community.

Because the COVID-19 pandemic has had such a devastating and, at times, overwhelming impact on everyone’s lives, we’re delighted to be taking measures to restore normalcy at The Amwell Care Home.

Our residents’, their families’, and our employees’ health remains our top priority, and it is our continual promise to everyone in the The Amwell Care Home community to do everything we can to keep everyone safe and healthy.

Our COVID-19 Approach

In line with recent Government recommendations effective from April 2022, care homes in England no longer have restrictions as to the numbers of visits per resident though we ask that you make arrangements in advance of your visit to ensure safe visiting practices can be maintained. LFT testing is no longer mandatory, though to protect the safety and wellbeing of our residents and teams, we would appreciate your support in continuing to do so. Appropriate guidance for using PPE must be followed whilst visiting.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly.

The Precautions We Take

Since the outbreak of COVID-19, our dedicated employees have gone above and beyond in making sure our home is safe for everyone. Additional safety measures have been implemented at our facilities to guarantee that our residents may continue to live their lives as they have in the past with minimal disruption. All safety measures are intended to have as little impact on residents and their everyday lives as possible; by making a few small changes to our daily routines, we can reduce the danger of COVID-19 in our community.

Our specialist staff at The Amwell Care Home prioritise all residents’ mental, emotional, and physical health requirements, from staying up to speed on government rules to providing necessary advice to all residents and their families.

Our Activities Team at The Amwell Care Home is always working hard to ensure that residents may keep an active social life while adhering to the strictest infection control practices. Using Personal Protective Equipment (PPE), screen dividers, and sanitisation dispensers in all rooms, our employees have been able to continue to provide outstanding levels of care.

Our Procedures Include

Our devoted staff have gone out of their way to make sure that all residents and visitors to the home are protected as much as possible against COVID-19.

Screen Dividers

Our indoor spaces have been built with floor-to-ceiling screens and intercoms to provide a safe and secure approach for you to see your loved ones while remaining safe and complying with regulatory regulations. Outdoor meeting spaces are still available; please contact us for additional information.

Social Distancing

We have adopted social distancing here at The Amwell Care Home in compliance with government rules and restrictions. Residents and staff must maintain a gap of at least one metre between them whenever feasible.


To reduce the risk of infection, all members of the team wear protective clothing (PPE), such as face masks, aprons, and disposable gloves. All PPE conforms with government and local authority regulations.

Keep Connected

If in-person visits are not available or accessible to you, then we have a range of devices and technology that enable video and phone calls to ensure our residents can stay connected with the ones they love.


We have installed many sanitation dispensers in areas throughout The Amwell Care Home. We encourage both residents and visitors to use antibacterial gel on a frequent basis.

Secure Environment

We are proud to state that The Amwell Care Home is a very safe environment, therefore you can be confident that all COVID-19 procedures are safeguarded, respected and never compromised.

Residents Health, Safety and Wellbeing Comes First

Our primary focus is the health, safety, and well-being of our residents. In response to COVID-19, we’ve put in place a number of measures aimed at lowering infection rates while keeping our home as comfortable as possible.

Despite the challenges, our highly trained staff has worked tirelessly to provide a variety of COVID-19 appropriate activities to keep our residents busy and entertained.

Stay Connected With Loved Ones

We recognise the importance of human connection and support from loved ones for the sake of our residents’ mental and physical well-being, so keeping those closest to them connected during these turbulent times has never been more important.

Our residents can video call their friends and family at the Amwell Care Home, which is well equipped with a range of online devices. Despite the challenges we’ve had as a result of COVID-19, we’re working together to address them, and we’ll keep working to ensure that everyone has a variety of options for staying socially connected.

Making the Most of Life at The Amwell

Even during these trying times, our extensive range of care options and facilities allows the team at The Amwell Care Home to deliver the greatest quality of care and support to every individual. Regardless of the obstacles that COVID-19 may pose, we seek to build strong, long-lasting relationships with our residents and their families, while ensuring that our home is secure and exceeds government requirements; the Amwell Care Home will always be a safe environment for everyone.

We’d Love to Speak to You

Feel free to contact a member of our lovely team if you have any concerns about our COVID-19 procedures at The Amwell Care Home. You can reach us at or on 01664 882525. You can also fill out our online Enquiry Form if you would prefer. We look forward to chatting with you.